The Founding

Product Engineer

— Pratosh.

I'm a founding engineer at SparrowDesk, where I've been building the helpdesk and AI agent platform from the ground up. Most of my work lives in React, Node.js, and TypeScript — shipping features, fixing what breaks, and figuring out the rest along the way.

React◆TypeScript◆TanStack Query◆Redux Toolkit◆Rspack◆Lexical◆ReactFlow◆Node.js◆Express◆Inversify◆Sequelize◆BullMQ◆Socket.io◆Vercel AI SDK◆PostgreSQL◆Redis◆DynamoDB◆OpenSearch◆AWS Lambda◆Sentry◆New Relic◆PostHog◆React◆TypeScript◆TanStack Query◆Redux Toolkit◆Rspack◆Lexical◆ReactFlow◆Node.js◆Express◆Inversify◆Sequelize◆BullMQ◆Socket.io◆Vercel AI SDK◆PostgreSQL◆Redis◆DynamoDB◆OpenSearch◆AWS Lambda◆Sentry◆New Relic◆PostHog◆

— A NOTE ON THE WORK —

“Most of the work that matters doesn’t look impressive while you’re doing it — it just looks like showing up and solving the next problem.”

§01Selected Work03 PROJECTS

SynthCollaborative Whiteboard

Real-time multiplayer whiteboard with conflict-free replicated data types for seamless collaboration

React · TypeScript · Yjs CRDT · WebSocket · Canvas API · Zustand

2026

ShelfReading Tracker

Minimal app to track books, reading progress, and personal notes with offline-first sync

React · TypeScript · IndexedDB · Tailwind

2025

stat-o-statSpotify Stats & Generated Albums

Spotify-linked dashboard surfacing your most-streamed artists and tracks, with AI-generated albums shaped by your listening history

React · TypeScript · Spotify Web API · OpenAI

2024

§02Experience2023 — 2026

Founding Engineer

SparrowDesk (SurveySparrow)

2024 — Present

01Joined as the founding frontend engineer from day zero

02Established the entire frontend foundation: TypeScript monorepo, Rspack/SWC bundler, state management, tooling

03Shipped every major product surface end-to-end — tickets, KB, workflows, inbox, live chat, contacts, chat widget

04Built the AI agent platform end-to-end — copilot UI, streaming, and resolution flow

05Extended the AI agent to the email channel with autonomous resolution and handoff

06Built multiple third-party integrations end-to-end

07Authored engineering convention docs governing AI-assisted development across the team

Software Engineering Intern

SurveySparrow

2023 — 2024

01Contributed to Twigs, SurveySparrow's open-source React component library powering 4+ B2B SaaS products — building and maintaining 40+ accessible, themeable, production-grade components

02Led early R&D on a high-performance Datagrid for millions of rows — evaluated AG Grid, SlickGrid, and TanStack Table, prototyping row grouping, pivoting, and virtual scrolling

03Kickstarted the Wings AI module — scoped, built, and shipped multiple AI-powered features to production, now used by thousands of end users

§03StackWORKING SET

FrontendReact · TypeScript · TanStack Query · Redux Toolkit · Rspack · Lexical · ReactFlow

BackendNode.js · Express · Inversify · Sequelize · BullMQ · Socket.io

AIVercel AI SDK

DataPostgreSQL · Redis · DynamoDB · OpenSearch

InfrastructureAWS Lambda · Sentry · New Relic · PostHog

§04ContactOPEN